Withdrawals can be done online or at any staffed facility before the start of the program. Within 7 days of a program start date, withdrawals must be done by contacting the facility offering the program. This requirement ensures that facilities can properly manage program expenditures, staffing quotients, etc. when registration numbers change.
Transfers to courses at the same facility may usually be done without penalty prior to the start of the course by visiting the facility in person. Registrations done in error for all programs may be transferred or withdrawn online or in person without penalty on the same day.